Author Archives: Telewire

The Benefits of a VoIP and CRM Integration

IT help desk

Staying ahead of your competitors requires more than just effective communication; it demands seamless synergy between different tools and systems. This is where the fusion of Voice over Internet Protocol (VoIP) and Customer Relationship Management (CRM) software steps in.  As a powerful duo, these two platforms revolutionize the way organizations manage interactions, nurture relationships, and […]

Telewire, Inc. Leverages New Artificial Intelligence (AI) to Protect Small to Mid-Sized Companies From the Latest AI Phishing Attacks Leading Managed Technology Services Provider Helps To Secure Organizations

SALISBURY, MD – August 29, 2023 – Telewire, Inc., a leading Managed Technology Services Provider (MTSP), announced today that the company is protecting small to medium-sized businesses (SMBs) from the latest style of cyberattack. While phishing has long been a method used by cybercriminals, new developments in AI have made it easier for cybercriminals to […]

How an IT Provider Can Help Your Small Business Grow

A man in a brown jacket gives a thumbs up to someone on his computer screen

When you’re running a small business, it can be difficult to keep up with the ever-changing world of technology. As such, an IT provider is essential for any company looking to thrive and stay ahead of the competition.  With an experienced and knowledgeable provider on your side, you can ensure that your business has the […]

Best Internal Communication Tools for Better Collaboration

Two people sit together at a desk and look at a computer

In the modern business world, internal communication tools have become a necessity for efficient collaboration between teams. Leveraging technology to facilitate conversation and cooperation among team members can be the difference between success and failure. The key benefits you’d experience when using internal communication tools include improved efficiency, reduced email clutter, and enhanced teamwork. So […]

The Features of a VoIP Telephone System

Phone sitting on desk

Whether you’re starting a new business or looking to upgrade your existing telephone infrastructure, Voice over Internet Protocol (VoIP) continues to be a popular choice for businesses of all sizes.  Costly hardware and maintenance fees associated with traditional telephone systems are from the past. VoIP offers a wide range of features that can take your […]

Disrupt Cybersecurity Industry with New Program

Telewire, a leading managed services provider, announced today that the company has launched a cybersecuirty security-as-a-service program designed to protect businesses from daily attacks. Telewire’s cybersecurity-as-a-service is an all inclusive offering that combines best of breed technology for firewalls, antivirus software, phishing prevention, dark web monitoring, and data backup. Telewire begins every customer relationship by […]

Top Cloud Security Solutions to Secure Your Data

Employee reviewing cloud security solutions at desk

The cloud is a secure platform to store data. However, many businesses assume that the cloud is impenetrable. Unfortunately, this just isn’t the case—Snyk’s reported that 80% of businesses experienced a significant security incident related to their cloud infrastructure within the past year.  If you’re using the cloud to store or share data, there are […]

Hosted PBX vs VoIP: What’s the Difference?

VoIP phone system at an office

In today’s digital world, businesses have several options for their communications needs: Hosted PBX vs VoIP. Both are telephone systems that use Internet Protocol (IP) to facilitate communication. But what are the differences between these two services, and which one is right for your business? Let’s start with a basic understanding of both hosted PBX […]

How a Managed Service Provider Can Protect Your Maryland Business from Cybercrime

Maryland business working on a project

As the owner of a small business in Maryland, you may have been running your business well for years. To keep up with your competitors, you decided to modernize your IT systems.  However, unexpected occured—your business was hit with a cyber attack that left you and your team scrambling to safeguard business systems. The attackers […]

Managed IT Services in Maryland Can Boost Your Business Forward. Here’s How

Maryland employees collaborating together on project

Small businesses in Maryland have an overwhelming list of responsibilities and to-dos that often places IT at the bottom of concerns. From pending tasks in accounting, marketing, and customer service, there’s barely enough time to focus on technology. But technology can be a critical key to your success. If your expertise lies in a different […]