Telewire, Inc., a leading Managed IT Service Provider (MSP), announced today that the company is delivering the latest in Integrated Contact Center (ICC) technology to the region’s small to mid-sized businesses (SMBs) as part of their business phone services. Telewire’s technology is designed to help organizations with contact centers and customer service departments enhance their […]
Author Archives: Telewire
If you’ve ever stepped into a messy and disorganized office, you know how overwhelming it can be. Not only does it make productivity suffer, but it can also have an impact on your employees’ morale. With unhappy employees comes the risk of high turnover rates—something no company wants to experience. That’s why it’s important to […]
Maybe your organization already has phones ringing off the hook, or maybe your business is just getting started. Regardless of which stage your business is in, an effective way to communicate with clients and customers is a necessity for businesses of all sizes. VoIP (Voice over Internet Protocol) phones for small businesses can provide the […]
Telewire, Inc., a leading Managed IT Service Provider (MSP), is excited to announce the launch of its new managed data backup services with flexible solutions that prioritizes cloud-based storage while also offering the option for on-site replication, catering to the varying needs of small to mid-sized businesses (SMBs). This managed data backup solution is optimized […]
In the modern business world, staying up-to-date with technology has become necessary to have a competitive business. However, as businesses adopt new technology into their operations, they need to implement strong security. Cybercriminals are becoming more sophisticated, and they threaten the future of your business. If a cybercriminal gets into your systems, you could face […]
The last year has been a challenge for businesses around the world, with a surge of remote work becoming the new norm since the pandemic. Connectivity and collaboration between employees are powerful tools that can make any business succeed. Yet, many companies have encountered difficulties as a result of poor communication tools or lack thereof. […]
When it comes to the technology that powers a business, most executives are quick to upgrade their computers and software. But when it comes to office telephone systems, they tend to lag behind technology updates. Many business owners assume telephone systems don’t require upgrades as often as other types of technology. Unfortunately, this is just […]
Cyber attacks can have devastating consequences that go beyond financial problems for businesses—they can even lead to permanent closure of a business. In fact, Forbes reported that 60% of small businesses shut down 6 months after experiencing a data breach. Not only is your business at stake, but a cyber breach could also mean massive […]
Telewire, Inc., a leading managed services provider (MSP), is helping small to mid-sized businesses (SMBs) avoid costly penalties and fines associated with poor data management policies. As more organizations have been publicly affected by cyberattacks in the mainstream news, governments have responded by increasing their scrutiny on the IT and data management practices of SMBs […]
What used to be a luxury is rapidly becoming the norm in today’s workforce: remote work. While remote work presents many opportunities, it also comes with its own set of drawbacks if not properly streamlined: But streamlining remote work doesn’t have to be difficult. Here are five tips for optimizing work from home and strengthening […]