According to a recent study, 72% of business leaders attribute increased productivity in their teams to effective communication. The results are in—when it comes to running a business, communication is key.
Turning to tools that elevate the communication of your company is a game changer; tools like Unified Communications as a Service (UCaaS) can streamline and improve your communication systems in more ways than one.
Let’s get into the specifics. Here are 7 ways UCaaS can help organize and increase efficiency in your office:
1. Increased Mobility
With a single click, Unified Communications as a Service allows employees to join conversations from any device, anywhere. This makes it easy for employees to stay connected on the go while enjoying freedom and flexibility.
Another study concludes that UCaaS increases productivity by 72%, which denotes just how crucial this tool is for businesses. With UCaaS, employees don’t have to be tied down to their desks or worry about being late for an important meeting due to technical issues.
2. Improved Collaboration
The remote world faces challenges that can be solved through UCaaS. The ability to work together on the same document, or quickly share large files without having to wait for a service to upload or download, is invaluable. Making the process of collaboration easier enables teams to communicate, collaborate, and brainstorm together in real-time.
With the ability to share documents, data, and media simultaneously, teams can work together more quickly and efficiently than ever before, which serves to revolutionize the way remote and onsite companies work.
3. Control the Direction of Conversations
There’s nothing wrong with a little bit of chaos during conversations, but it’s important to have the tools to manage conversations when needed. UCaaS provides moderators with the ability to do the following:
- Mute participants
- Record meetings
- Monitor chat conversations
- Share documents and media during the call
4. Streamlined Messaging Solutions
Imagine you’re in a meeting, and you want to send an important message to one of your colleagues quickly. You don’t have time to swap between apps or wait for them to respond so you opt for a different messaging solution. With UCaaS, you can combine features such as instant messaging, email, SMS, and video conferencing into one platform.
Seamlessly communicating with colleagues and customers becomes much simpler using UCaaS. Convenience at its finest.
5. Enhanced Security
StrongDM reports, “In 2020 alone, there were over 700,000 cyberattacks against small businesses, totaling $2.8 billion in damages.” This number is increasing. With it, so are the security concerns of companies.
An additional layer of security is something Unified Communications as a Service can provide. By monitoring all conversations for suspicious activity, and ensuring that all data shared within the platform is secure and kept confidential, your business can be one step closer to a secure, safe environment.
6. Remove Bottlenecks
Are you familiar with those annoying wait times for customer inquiries? With UCaaS, they’re gone. It’s no secret that Unified Communications as a Service can help expedite the process of customer service and reduce wait times and workloads.
Automating common tasks within your office can also give your employees more time to focus on other areas of their job—increasing efficiency while also freeing up space in their day-to-day for bigger projects.
7. Improved Management & Reporting Capabilities
Unified Communications as a Service offers detailed reports that can help you monitor the performance of your communication system in real-time. This way, you can fine-tune your operations for maximum efficiency. Long gone are the days of taking a stab in the dark and hoping for success. With UCaaS, you get a comprehensive view of how well your communication is running.
Elevate the Communication in Your Business with the Help of Telewire
At Telewire, we take pride in providing Unified Communications as a Service (UCaaS) solutions to businesses of all sizes from bundled costs to seamless integration. Our platform equips you with the necessary tools and capabilities to streamline your conversations, enhance productivity, and improve efficiency in the workplace.
Get in touch with us today to discover how Telewire can contribute to the growth of your business.
