Unified Communications

Benefits of Using a Unified Communication Service

Discover how Telewire’s unified communications can benefit your business through increased collaboration, mobility, and more.

Centralized Platform

Rather than relying on multiple disparate means of communication, unified communications brings all methods of correspondence under one management platform. With cross-media communications managed in one place, your business can achieve greater levels of successful collaboration, regardless of if you work on-site, remotely, or both.

Increased Collaboration

Unified communications improves your collaboration both internally and externally. It can allow you to connect with stakeholders across multiple channels, such as by seamlessly including external callers on conference calls. Furthermore, it makes it easier for every member of your team, even across departments, to access the same information, improving accuracy and reliability.

Mobility

One of the disadvantages of having several different communication systems is that they can be tied down to individual pieces of hardware. Unless it’s part of a unified communications strategy, you might have to be tethered to a desk phone if you’re waiting on a call.

However, our unified communication service can allow you to answer calls that would come through that phone from your smartphone or laptop, or allow you to send a voicemail to text or email. It consolidates all communications into a single platform that uses multiple ways to access it, including mobile devices.

Seamless Integration

One of the greatest benefits of unified communications is that you can integrate most apps and tools you already use without having to switch to new programs. Whether it’s Zoom or Facebook Messenger, there are several tools that can be integrated within our unified communications platform, making it simpler for your team to access them.